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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Getting error message on new ticket submission and need to resolve

I cannot submit any new tickets and when I enable error message I get the following error message:

Fatal error: Class 'Phar' not found in /home/**********/ostic/include/class.i18n.php on line 309

I need to fix this as it is prohibiting me from adding any new tickets... Please assist.


  • Install PHP Phar extension or check your php.ini setting and make sure it's loaded.
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