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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

ISSUE SUMMARY - Bug when edit ticket details (50 characters limit)

(also posted at

noticed on 1.9.1, not sure about prior versions

When you edit ticket details, you can see/copy the whole length of "ISSUE SUMMARY"

For Example, my test issue summary displayed is 69 characters, If I cut and paste it - it only put in 50 characters.


  • it is adjustable in

    admin panel -> manage -> forms -> ticket details

    Guess the fact that it displays larger string was confusing.
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