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I upgraded MYSQL from 5.5.12 to 5.5.19 this morning. When I browse to the client portal it says, "Ticketing System Offline" and I cannot log into /scp. I am using AD authentication but login screen says, "Access Denied". Database, tables, and data are all there. The MySQL user has full access to the osTicket database.
Is there some type of hash in the osticket config file (secret_salt?) that needs to be synched that tied my osTicket installation into MySQL? I did clear my cache and tried 2 different browsers with no luck.
My 2 other web applications tied into that MySQL installation are working fine.