Hi,it would be great to have the feature to send a reply mail for a ticket, and this reply should be sent as a single(!) mail like this:To: <Ticket author/contact>Cc: <all the ticket collaborators>Currently, OSTicket (1.9.1) sends one mail to the Ticket author only, one mail to Collaborator1 only, one mail to Collaborator2 only, and so on.We would prefer that OSTicket would send 1 mail to all of them (Ticket author in To:, all of the collaborators in Cc:).We would highly appreciate if you could implement this feature.Other than that, keep up the great work.Thank you.