osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
problem sending mail to add new staff welcome
trying to add a new data entry personnel (those that appear in the image attached) and leave the option checked that says "Welcome Email" where according to aid description, this is welcome email includes a link to to access your account and change the password, but do not send. I have already indicated different email addresses like hotmail, outlook, etc.. but does not reach me. No need to have any option if not found or seen include a plugin for this as I am quite sure that the email settings right, and that in making the test mailing these costs if they leave.