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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

SLA limited to work days/work hours

It would be good to have a method to define the SLA as only encompassing work days/hours.



  • Actually this feature has been asked for before. But its nice to see people still want it, and maybe it will prompt a inclusion.
  • edited June 2014
    Thanks will look forward to see what happens

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