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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

winmail.dat and zip attachment

Running osTicket 1.9.1 on Windows with PHP 5.3.21. We accept emailed crash reports that are picked up via IMAP. All crash reports will have a zip attachment and this is added to the generated ticket correctly when the email is plain text or HTML format. If however the email is in Rich Text format with a winmail.dat attachment then the zip file is not extracted from the email. The error shown in the generated ticket is "File Import Error - Invalid file type (ext) for CD2014CrashReport.zip". I have only enabled .zip as an attachment extension. Do I need to add .dat as an acceptable extension in order to get the zip file extracted correctly, or is something else causing the problem ? Regards, Brett

Comments

  • You should open a bug report on github (but I think that there already is one)
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