osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
"There are no tickets here." but it shows "Open (4) My Tickets (1)" at the same time
Hello. We're on 1.9.1. Put in some test tickets and I can see them from a customer login. From any staff or admin login it shows the ticket quantity, but no actual tickets to view/edit/reply to anywhere.
I've checked that staff are assigned to groups and that groups are assigned to departments. What am I missing?