osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
[resolved] add e-mail accound with some messages
i want add notifications via e-mail account in which I have some old messages.
I dont want delete them, but i dont know how osTicket will react.
It will be open new ticket for this old messages? Or focus on new income?
Maybe I must put old messages to some folder?