osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Sooo. Got a new server in today to replace my physical Domain Controller for my VM hosts and after decommissioning the old Domain Controller realized I only had AD authentication enabled and osTicket was configured to look at that DC only for AD authentication Now, no one can log in since the LDAP/AD plugin's settings were pointing to the old DC...
Which brings me to the question: where does the LDAP/AD plugin store settings? I've looked through the MySQL tables and have not had any luck. I also tried manually adding an admin user to the staff table also with no luck. If anyone could point me to the table that holds the LDAP/AD Plugin configuration info it would be greatly appreciated...(bad admin; lessons learned)
Feel free to simply PM me if it's in a location that shouldn't be advertised to the world.