Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Installation BUG

Dear All,

Today I have download the latest version of osTicket (osTicket-v1.9.1).

I have started to install process. Once I fill up and press install It is giving the blank screen..! what is the problem..?

I have checked into database . It has created 48 tables.. (even I have also rename the setup folder)

See the attached file for more details.

Please let me know what may the issue..?




  • Please what is the solution for this issue as I am currently facing the same issue right now
  • Please consult your PHP error logs and post any errors that you see here.  You may also want to consult your MySQL error logs as well.
  • Noticed the same thing but ONLY when using the github repo (develop-next branch). So in case your using github files as source, try using the osTicket 1.9.1 downloadable at

  • osTicket 1.9.2 has been released. You may want to try with this new build.

    Good Luck!
Sign In or Register to comment.