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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Upgrade 1.6>1.9: Table prefix warning

We have a problem - another installation with same table prefix exists!

Trying to run upgrade script and it won't over write the current "ost_" tables and wants me to create a new prefix. I ran the installation as a test (with four or five tickets) before with no problems. When I started from scratch and duplicated the production server tables to the dev server first and then ran the upgrade again, it warned me about this.

Am I missing the point? I want the old data in the upgrade.

EDIT: I'll also mention when I did the test upgrade and tried to migrate the production server tables to the upgraded dev, it broke it and wouldn't work.


  • duplicate post, closing this one.

    Q: Am I missing the point?
    A: Yes.

    After you have upgraded the code base, restore your ost-config.php to your include folder and run the upgrader.  You are currently running the installer.

This discussion has been closed.