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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Integrated german language is not working


i updated our osticket version to the new 1.9.1
I found in the path include/i18n a folder "de_DE" but the frontend and the backend is english. The browser is german and the OS is german too.
Is the de_DE only a placeholder? The text files are all translated.

Thanks for help


  • Their might be a de_de folder with translations but translation is not yet fully done. Currently translation is in phase 1 of 3.

    Greetings / Schöne Grüße
  • I believe its actually now in phase 2 of 3 now that 1.9.1 is out.  But yes this feature is still being worked on.
  • @ntozier
    Thanks for the follow up, thought it's still phase 1 :D
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