osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Emails are fetched only after reboot
I already setup OS-Ticket on AWS and everything is ok, but there is an issue: Emails are not fetched automatically, only if I reboot my server. After reboot, all mails are received correctly as tickets, but if I dont reboot my server again, there will be no new fetch.
Email settings: Email Fetching:
Fetch on auto-cron
Is there anything else I have to do in order to automatically receive emails?
Please kindly provide details or thought about resolving this issue
||Used for image manipulation and PDF printing|
||Used for email fetching|
||Used for HTML email processing|
||Improves performance creating and processing JSON|
||Improves performance for non US-English configurations|
||Highly recommended for non western european language content|
Thank you very much