osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Failed to connect to mailserver
I was performing some tests to see how OSTicket was sending out email for tickets and came across this error:
What I did was had a mock user open a ticket, and it was created. I logged in as administrator and was able to view the ticket as open. When I attempted to check the status of the ticket using the mock user and the ticket number, the error came up.
Before I installed OSTicket, all of the requirements were met. Not all of the recommended requirements were met, but I cannot remember what they were unfortunately. Let me know if I need to provide more information.
PHP Version: 5.4.16