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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Staff Import

It would be good to have a function to import a staff directory via csv just like users.

Amazing program.


  • I would simply create a fake staff member for each team/department and then phpMyAdmin export as CSV.. Then modify the table and import.. They would probably need passwords reset etc, but you might be better off using ldap if you have lots of staff.
  • Thank you that is an excellent idea. I will use this in other areas too. You are a good lateral thinker I must add.
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