The Solution:Edit include/staff/tickets.inc.phpcirca line 197 locate:$sortOptions=array('date'=>'ticket.created','ID'=>'ticketID','pri'=>'priority_urgency','name'=>'ticket.name','subj'=>'ticket.subject','status'=>'ticket.status','assignee'=>'assigned','staff'=>'staff','dept'=>'dept_name');Add ,'helptopic'=>'helptopic' end linecirca line 352 locate:title="Sort By Subject <?php echo $negorder; ?>">Subject</a></th>On the next line add:<th width="40"> <a <?php echo $helptopic_sort; ?> href="tickets.php?sort=helptopic&order=<?php echo $negorder; ?><?php echo $qstr; ?>" title="Sort By Topic <?php echo $negorder; ?>">Topic</a></th>circa line 443 locate:<?php echo $row?"<span class='Icon file'> </span>":''; ?> </td>On the next lin after add:<td><?php echo (isset($row)) ? $row : ' ';?></td>circa line 466 locate:<td colspan="7">change it to:<td colspan="8">