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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

add multiple attachments in ticket

Hello,
im configure attachments settings like it shown on screen - max. 5 files to upload.
Unfortunetly, when I try add more then one, osticket dont add secont, but change file to upload.
Does anyone of U have same problem?

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Comments

  • more my observiation - with same configuration liku You can see above, I can create ticket :

    email - i can send more then 5 files
    webform - i can send NOT more then 5 files
    staff-panel [answer in ticket send to e-mail]- i can add just 1 file
  • edited June 2014
    my own solution:
    in file /include/staff/ticket-view.inc.php I found this code:
                        <div class="file_input">
                            <input type="file" class="multifile" name="attachments[]" size="30" value="" />
                        </div>

    so i just add "multiple" atribute like this:
                        <div class="file_input">
                            <input type="file" class="multifile" name="attachments[]" size="30" value=""
    multiple/>
                        </div>

    now using crtl+mouse I can add more then one attachments [value of Max Staff Upload dont work].

    I dont know it is safe and reasonable solution, but for me its ok.

    //Sorry for posting one by one
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