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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

change in alert emails

i want to change email's Standard text.

"-- do not edit --

We hope this response has sufficiently answered your questions. If not, please do not send another email. Instead, reply to this email or login to your account for a complete archive of all your support requests and responses."
I want to replace this text which is mentioned in quotes
please tell me how i can i do it


  • Admin panel -> Emails -> Templates -> your templates -> New Ticket Auto reply?
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