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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

I disabled my admin panel, and i don't have anyone else as admin

Accidently i disabled that i am not un admin, only staff in os ticket, and now i dont have no one as admin, and i cannot change settings. Can you please help me?

Thank you in advance


  • You'll have to modify the database.
    Assuming you haven't deleted the admin account, simply change the isactive field to 1, and possibly the isadmin as well. Table name depends of your prefix, but is likely to be ost_staff.
    Otherwise, let us know because there are ways of creating an account that you could temporarily promote to admin to recreate your account.. But yeah, simply reactivating is the easiest.
  • @Grizly 's response is correct. :)  It really depends on how you disabled the admin.
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