osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Wish List: Auto Refresh for "Open tickets" queue
The subject is pretty self-explanatory. I'd make it a configuration option, either:
- Auto refresh interval (seconds, with "0" meaning "no auto refresh") or...
- Auto refresh "yes" or "no" radio button, and a separate field for the interval.
This would make it easier to turn off email notifications, and leave it open in a browser window.