Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Turn off/disable "I'm an agent" (and link) registration"

How can I turn off/disable "I'm an agent" (and link) registration" on the registration page?

Is there a setting somewhere? If not, in what file may I find this?



  • You can change the registration method in Admin Panel -> Settings -> Access from e.g. "Public - Anyone can register" to "Private - Only staff can register users" and also enable/disbale "Registration Required" there.

    But if you like to leave registration public, so that everyone is able to register, and you want to use the LDAP and HTTP Passthru auth plugins (like we do here) to automatically register users when they click on "Open a new ticket" etc., then I simply suggest to leave the settings as they are and do an apache / IIS redirect for the view.php to e.g. the tickets.php ;)
Sign In or Register to comment.