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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Dashboard Statistics

Please overhaul the dashboard statistics they don't show all staff if you are an admin and are not accurate.
Staff management is largely based on their ticket statistics.
Also please allow options if staff (or groups) can / cannot see other users stats.

Comments

  • Its been on the to do list for quite some time.
  • Where is this to-do list? Is there a current concrete roadmap that's been made publicly available?
  • Q: Where is this to-do list?
    A: It's kept in Google Docs and shared internally with devs and myself.

    Q: Is there a current concrete roadmap that's been made publicly available?
    A: Not at this time.  But if one looks through the forums I'm fairly free with most of the details.
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