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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

osTicket v1.9.2 Tickets assigned with Ticket fileters do not show Canned responses


please help, canned response are no longer visible after i upgraded from v1.9.0 to v1.9.2, this is happening only on the tickets which are assigned by ticket filters.


  • hi it resolved, canned response were not available for that department, thanks
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