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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

create a new field in new ticket

I need to create a new field in one combox new ticket but can not find the path to the insert in the database a new ticket, anyone can help me?

Comments

  • You do not need to edit the database directly to do this.
    Go to Admin panel -> Manage -> Forms -> Ticket Details and add your new field there.
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