Hi,all e-mails are blank if are to a @[deleted] address. Osticket works with all emails different from that address.Try to open a ticket here: http://www.minecraftitalia.net/tickets/open.phpI use:PHP 5.5.14 (cgi-fcgi)MYSQL 5.5.38-logosTicket: 1.9.2Apache: 2.2.15-30.el6.centos
Up, I really need help for this.I found this: http://www.forum.osticket.com/d/discussion//new-ticket-and-new-message-alert-emails-are-blank#latest and works for me, but I don't know if is a definitive solution for all domains.
I've been told that it doesn't always fix everyone, but have not encountered this issue myself.