When I try to use the email address and ticket number to lookup a ticket, I receive the following error:Fatal error: Call to undefined method OsticketConfig:() in /var/www/helpdesk/login.php on line 72This is post 1.9.0 to 1.9.2 upgrade.
That line should read:if (!$cfg->isClientEmailVerificationRequired())How did you download and install the new version? Did you get it from github or from the download page? I would recommend that you use the download page.
The line looks correct in file: if (!$cfg->isClientEmailVerificationRequired()) Http:('tickets.php');I did the install from the download file and copied everything over.
Problem solved.It seems several files did not get moved over properly.I updated the /include/ directory and everything is now working as expected.
Ah, that would do it! Glad that you figured it out, and thank you for posting your solution here.I'll mark this thread as resolved and close it. Please start a new thread if you have another problem, comment, question, etc.