Bug Fix for Google Chrome
Hi,
I have a kind of strange problem with osTicket and Google Chrome. When I click on "Open New Ticket" button in Google Chrome, then it shows https://xxxx.com/support/open.php?(https://xxxx.com/support/open.php?) In address bar and my server return Error 500 (You don't have permission to access /support/open.php on this server.). However, when I use other browsers such as IE and FireFox or when I delete the "?" which is after the open.php then everything is ok.
Please let me know about your thoughts.
Thanks
There is an error in the osTicket root index.php file that causes an error when using Google Chrome.
Line 37 should read: form method="post" action="open.php" In v 1.6 it reads: form method="link" action="open.php". When clicked, in Google Chrome (Version 23.0.1271.97) it redirects to /open.php? and displays a forbidden error. This fix will solve this issue. Let me know if you have any questions.