osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Filter to an organization
We have multiple alarm systems and use osTicket to receive and track those alarms. As different organizations "own" alarms from different sources it would be nice if we could use filters to not only assign a new ticket to staff which we currently do, but also to filter to an organization or user.
Thank you for a fantastic product!