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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Password reset mail

Hi All,

       In password reset mail instead of sending reset link, How can I send the password.

Thanks in Advance,



  • There is no option to do that using the current ui.
  • Thanks for the reply..

    {} we are using this for Staff's name in the Password reset mail.
    same way can we send the password ?
    any other possibilities ? 

  • Q: same way can we send the password ?

    Q: any other possibilities ?
    Not at this time. Unless you know PHP and want to change the core code of the project.
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