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1. Admin Panel->Emails->Select my email address firstname.lastname@example.org.
2. On the "Email Address/Update Email" screen, enter the following information.
Email Login Information
Username:Eric HL SO/DH/HKSARG
Sending Email via SMTP
3. Click "Save Changes" button.
After I have clicked the "Save Changes" button, the following error messages are shown.
The Web page cannot be displayed. HTTP 500
Pls see the attached screen dumps for the screen that I inputted the information above and the error page that I got. There is also another screen dump showing the configuration of my osTicket installation.
Configuration of my osTicket installation
OS:Windows Server 2008 R2 Enterprise
osTicket Version:v1.9.2 (4827655)
Server Software:Apache/2.4.10 (Win32) PHP/5.5.14
Anyone can help? Thanks a lot!