osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
How to include Organization information in Ticket
We are using some custom fields in the Organization form to show if a customer has an active maintenance contract etc.
Is there a way to:-
a) Show this information on the Organization view without having to click on the Organization name (which brings up the edit box)
b) Include some / all of the Organization information (main and custom fields) in the ticket view
Any suggestions / code hacks gratefully received :-)