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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Disable all the tabs in staff panel except Tickets

How do I disable all the tabs in staff panel except Tickets? 

Thanks for the help



  • Jeev,

    You can modify the class.nav.php folder in the includes directory to remove those tabs.  However, just be careful because the crew does not support modifications and so if you break it you got to fix it!

  • Andy,

    Thanks you for the response. However, staff will still be able to view the user directory by manually entering the URL. We do not want to staff to see user directory at all.

  • You could setup an .htaccess redirect so when that file is attempted to be access it redirects to the main page.

  • Jeev,

    I apologize, I misunderstood what you were trying to accomplish.

  • I feel .httaccess is a bad solution - it should be within osticket use permission. 

  • @jeevhi, I agree with you that it should be within osTicket permissions, however it is not.  So rather then not give you a solution I have provided you with one for now until it is added into the core.  If you don't think its a good solution, then by all means don't use it. :)
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