osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Banning Messages from @messagingengine.com
We generally receive a lot of firstname.lastname@example.org tickets due to our shipping confirmation auto-generated emails. Since we don't have the ability to verify active email address with our current business. I have a filter set to auto-assign these tickets to a admin for closing them. However I was wondering if anyone has experienced problems either in the OS system or from an email host by banning these messages? Simply adding mailer-daemon to the ban list would save a lot of time but I don't want to cause any possible errors in the system.
We are currently using
OSTicket v1.9.1 (0e29c8d)
Fastmail is our current email host..
any help would be greatly appreciated.