osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
I'm so enthusiastic, no that i heard about some new features that will be released in v 1.9.4 :
custom tickets number
the article was also relating an upcoming feature called "Custom tickets queues". I used to use departments as queues, but it will be so great if i could have a queue for ticket triage, and others for real departments.
did anybody know more on these features, release date...??
Have somebody heard about some upcoming features for what i'm sure will provide big changes, on OST v2! (just can't wait...)
PS: excuse my english, i'm a french speaking guy :D