The admin panel helpdesk url is correct: http://servername/support. The customer portal page displays at that url, but it looks like the css isn't applying, the osticket logo is an x, font's look a bit off etc. and as described in my first post, the first few links go back to the http://servername rather than http://servername/support.I've since tried a reinstall and from the outset it looks like something is not right:if i type in http://servername/support, it redirects to http://servername/setup - i think it should be be http://servername/support/setup. If i just go to http://servername/support when installing i just get a "page cannot be displayed" message in my browser. As mentioned, i am using IIS should that make any difference to anything.