osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Internal Notes Alert to all collaborators
I've setup an OS Ticket system and it works well. ? But my colleges want to received internal notes alerts to all collaborators. I enabled New Internal Note Alert in settings but it seems like it only send to ticket assigned person. I would like to know is there any ways to send internal alert notes to all collaborators?