osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Is it possible to edit a ticket after it was created?
Sometimes we get a mail with lots of useless information (like mail exchanges with other departments).
When it gets added to OSTicket is isnt editable anymore.
So is there a way to edit a ticket that is already fetched (and also other messages in the ticket)?