osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Updating an old slightly modified version pf OS ticket
We modified a small amount of queries and columns and certain displays on screens in our first OSticket installation. I think version is v1.6 ST
Since then we have not updated the software and have no idea what was changed in later OSTicket versions.
1. Can we update ours without losing or effecting modifications we made?
2. If not, should we?
3. If yes, how is best to go about it?