Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Kill the upgrade!!!

I previously tried to upgrade from 1.7.x to 1.9.3 but I could not open old tickets in 1.9.3, only ones I created. I only made one change (require phone number) and it pulled PHP errors: call to a member functiongetPhoneNumber() on a non object in c:\inetpub\........

I have copies of the old SQL directory and Inetpub directory. After I copy the old directories over osTicket still wants to do an upgrade all over again. How do I kill this process??

OR

How do I fix the upgraded osTicket? I have other messages in this forum on the subject but no answers yet.

This discussion has been closed.