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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Edit or delete internal notes

Hey guys,
I'm using OST 1.9.2.

Is there any way to edit or delete internal notes posted int he ticket?




  • Not on the UI, but directly at the mysql database, it should be possible. But whenever modding the database, you need to know what you are doing. be careful (even though you shall know what you're doing) and always make a backup before doing modifications!
  • Thanks, but I meant in the UI.
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