Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Upgrade from 1.9.3 to 1.9.4-RC4

I started upgrade as follows:

  • copied upload into webspace
  • a Button to upgrade clicked
  • error message was: [INSERT INTO ost_config (namespace, key, value) VALUES ('core', 'number_format', IF(@random, '######', '#')), ('core', 'sequence_id', IF(@random, 0, 1))] Duplicate entry 'core-number_format' for key 'namespace'
  • sequence id did exist with value 1 (it is okay) but error is throwen
  • number_format set by singel INSERT to ######

But now i am loked into the "Upgrade broken" Screen, some links how to get helb but i only want to go forward in the Upgrade or start once more.

What ist to do?


Sign In or Register to comment.