osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Okay, so everything is up and running, and I am running the latest version 1.9.4-RC2
I have tried multiple times of setting the file permission for this file to 644 through filezilla, and the file system via cpanel, but it automatically keeps reverting back to full access.
I have already emailed my hosting company to see if this is some sort of error with them, but wanted to see if anyone else from OST is experiencing this issue as well, and if so, did you resolve it and how?