Hi,yes you can close it. I called Crowdin, but the only possibility from this side:
Meanwhile, let me suggest you the following workflow that could be used: contact the "osTicket Official" project manager and ask him to add a particular language to the project (e.g. Ndonga), so you will use this language to translate the osTicket into your native language.
When translation is done, you should ask the project manager to send you "Ndonga" translations. I hope this workaround will work for you.Oh dear .....Gerd