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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Copying only tickets from v1.6 to 1.93 database

Is there a way to copy over the current tickets in the database over to an updated version of osTicket? I cloned our Ubuntu server running 1.6, ran the update wizard, and customized the install while the old server was still running. I want to copy the tickets from the old server to the newly customized clone version. Does anyone have any experience in this? I didn't know if I could copy over a certain set of tables or not.



  • No.  You have to utilize the upgrader to change the database format from the old to the new.
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