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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Status, Assigned & Modified To SCP Display

A couple items missing from my usage requirements were the ability to see what tickets were closed when looking at a particular individual's tickets, as well as when it was last modified. Seeing who was assigned was also a nice feature I wanted.

I've added these as follows:
Modified Column beside the Created (sortable)
The FROM Column now shows two things.
1. In upper case - means ticket is open.
2. In lower case - means ticket is closed.

If someone is assigned, they're listed in brackets...if no assignment, nobody shown - ie, open/closed bracket, no contents...could probably remove this entilrely..but that's extra work ;)

Comments

  • This is a great mod, thanks for posting. I hope this will become part of the base app install.
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