osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
disable guest registeration
I'm using osTicket 1.9.2 and we have a problem with guest registering.
the staff who opens a ticket are floating between places and with different phone numbers but currently version 1.9.2 remembers people who opens a ticket and if they open another ticket in the future system will automatically open that ticket with the registered phone number and not with the new one.
Is there anyway to turn off or disable this feature from the interface or either from the code to not to insert data into database?