+1Experienced the same error. Have not yet looked deeper into the issue - first time I got a database issue on osTicket upgrade. Will take a closer look after lunch ... And it seems that the resolved state is still there, so I guess the upgrade did not work, but the upgrader disappeared and when I open the "upgrade.php" it tells me that there is nothing to do Here's the log chain:Upgrader - b26f29a6 appliedPatch 03ff59bf-b26f29a6 applied successfully (v1.9.4) Upgrader - b26f29a6 (task pending).The SequenceLoader task reports there is work to doDB Error #1062 Duplicate entry '1' for key
'PRIMARY' ---- Ablaufverfolgung ---- #0 (root)/include/mysqli.php(182): osTicket->logDBError('DB Error #1062', '[INSERT INTO os...') #1 (root)/include/class.orm.php(221): db_query('INSERT INTO ost...') #2 (root)/include/upgrader/streams/core/03ff59bf-b26f29a6.task.php(16): VerySimpleModel->save() #3 (root)/include/class.upgrader.php(372): SequenceLoader->run(30) #4 (root)/include/class.upgrader.php(122): StreamUpgrader->doTask() #5 (root)/include/ajax.upgrader.php(35): Upgrader->doTask() #6 : UpgraderAjaxAPI->upgrade() #7 (root)/include/class.dispatcher.php(145): call_user_func_array(Array, Array) #8 (root)/include/class.dispatcher.php(38): UrlMatcher->dispatch('/upgrader', NULL) #9 (root)/scp/ajax.php(186): Dispatcher->resolve('/upgrader') #10 {main}