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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Staff unable to see closed ticket

My staff unable to see their closed ticket. I don't know how to enable this feature. Please help for it.


  • Since I am in a hurry, let me just mention that to this issue has been given a solution more than one time... so search is your friend ;)
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