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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

How to set ID or Class name

Hi All,

I have added one text field called employee id via custom forms in admin panel.

I have to set id or class name to this field.

In frontend, it's display like,

<input type="text" id="7f144c875c0f27c6" size="16" maxlength="30" placeholder="" name="7f144c875c0f27c6" value="">
So, How to replace this encrypted text to mycustomid?

Please do let me know.

Thank you.


  • Sorry but I'm not sure what you mean.
    Did you not set a variable name in Admin panel -> Manage -> Forms -> Ticket Details -> yourField -> Variable?
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